ChauffeurKL Frequently Asked
All Chauffeur bookings have to be made in advance. What is the minimum time possible to secure a booking?
Generally speaking, 24 hours is required. However, we may be able to supply a car at shorter notice of about 6 hours. We appreciate that most people will use us for special occasions or where impressions count in which case they would have known about such occasion well in advance. Having said all this, we encourage you to call first. We’re here to help.
Explain what you mean by the Chauffeur Guaranteed service?
Your cars are never late, your car is always clean, your chauffeurs are always presentable and very knowledgeable.
What about pets. Are they allowed in your cars?
Sadly to say that NO pets are allowed in any of our cars for health and safety reasons. Smoking in our cars are strictly prohibited. Our chauffeurs would gladly wait for you to finish your consumables before boarding.
What types of ChauffeurKL fleet do you run?
Our fleet were luxury MPV with chauffeur service in Kuala Lumpur. We provides Toyota Vellfire, Toyota Alphard and Hyundai Starex as our main fleet. The aim here is to provide the best fleet and best service for our clients. We can also supply Toyota Innova, van (10 and 18 seaters) and bus (44 seaters) if needed so again our aim is to provide the best for our customers.
Do I have to pay in advance before pick up?
No, you don’t. Just pay when you arrive at your destination.
Can I pay with Credit or Debit Card?
Sure. Just swipe your card at your drop off location before you leave the fleet.
What is your cancellation policy
Cancellation has to be made at least 3 hours before the booking. Once job has been allocated, full charge will apply.